Privacy policy

At Usthub, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at www.usthub.shop. This policy applies to all visitors, users, and customers located in the United States.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

• Full name
• Email address
• Shipping and billing addresses
• Phone number
• Payment information (processed securely via trusted gateways)
• Device and browser data (IP address, operating system, etc.)
• Referral URLs and user navigation behavior
• Shopping cart and purchase history

We collect data either directly (when you provide it during checkout or account creation) or automatically (via cookies and analytics tools).

2. How We Use Your Information

Your data is used solely for purposes related to your customer experience and order processing, including:

• Fulfilling and delivering your orders
• Sending order and shipping confirmations
• Providing customer service and support
• Improving our website, products, and services
• Preventing fraudulent activities and ensuring security
• Meeting legal and regulatory obligations
• Personalizing product recommendations and marketing emails (only with your consent)

We may also anonymize data for analytical purposes to better understand our customers and enhance overall service quality.

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties. We may share data with trusted third-party service providers strictly for operational purposes, such as shipping logistics or secure payment processing, and only under confidentiality agreements.

In some cases, we may also share your information with government or legal authorities if required by law, court order, or in response to a valid legal process.

4. Data Security

We use advanced industry-standard security measures to protect your personal information, including:

• SSL encryption for secure transactions
• Firewall protection and anti-malware systems
• Limited employee access to sensitive data
• Regular audits and security updates
• Third-party payment processors certified for PCI-DSS compliance

Despite our efforts, no method of transmission over the internet is 100% secure. We encourage users to also take precautions when sharing personal information online.

5. Cookies & Tracking Technologies

We use cookies to personalize your browsing experience and improve our services. These technologies help us:

• Remember your login and cart preferences
• Understand website usage and optimize performance
• Deliver relevant promotions or product suggestions
• Conduct retargeting via platforms like Google Ads or Facebook Ads

You may disable cookies in your browser settings; however, doing so may affect site functionality.

We also use third-party analytics tools like Google Analytics to understand user behavior. These tools may use their own cookies subject to their own privacy policies.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. To make a request, contact us at support@usthub.shop. We will respond within a reasonable timeframe.

You may also opt out of marketing emails at any time using the “unsubscribe” link provided in our emails.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more details.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take appropriate steps to delete it immediately.

Parents or legal guardians may contact us if they believe their child’s information has been submitted inadvertently.

8. Policy Changes

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Your continued use of our services implies your acceptance of the revised terms.

We recommend reviewing this page from time to time to stay informed about how we are protecting your data.

9. Contact Us

For questions or concerns regarding this policy, please contact us: